Contact

Contact

Questions about your earrings?

Whether you need help with sizing, shipping, exchanges, or an order for your continuous-wear earrings, we're here to help.

Helpful details

Order support

Include your order number so we can help faster.

Size guidance

Tell us whether you're considering 4mm Subtle, 5mm Signature, or 6mm Statement.

Shipping timing

Orders typically process within 1–3 business days before shipment.

Send a message

Use the form below or email us directly at shop@eversette.com.

We typically respond within 1–2 business days.

Common reasons to reach out

Size help

Let us know whether you're choosing between 4mm Subtle, 5mm Signature, or 6mm Statement. If you're unsure, 5mm Signature is our most balanced and versatile size.

Damaged or incorrect item

Please include your order number and photos of the item within 7 days of delivery so we can help resolve the issue.

Address change

If your order has not shipped yet, we can usually help. Contact us as soon as possible with your order number.

Returns or size exchanges

Eligible unworn pairs may be returned or exchanged within 30 days of delivery. Size exchanges are available between 4mm Subtle, 5mm Signature, and 6mm Statement, subject to availability.

Need help choosing?

Tell us whether you're choosing between 4mm Subtle, 5mm Signature, or 6mm Statement.

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